FAQ Frequently Asked Questions
Generic Drugs, also known as Generics or Generic Medications, are drugs that are marketed without brand names and are considered identical as their brand-name counterparts in all respects such as strength, dose, active ingredients, intended use, route of administration, efficacy, bio availability and safety. As required by the CDSCO, India?? regulatory body for pharmaceuticals, Generics must meet the same rigid standards as set for brand-name counterparts.
Yes, all product prices quoted in our website are in Indian Rupees.
No. There are no hidden charges in any of our products.
You can get email confirmation of your order along with tracking details and you can always login to your account and track status. If the status of your order appears as Transit your order has been shipped. You can also get information regarding your shipment by calling our number: 0141-2236851
If you forget your password, we can email you a new, secure password. Click on SIGN IN/REGISTER at the top of any page on the website, and click on Forgot Password and enter your registered email ID and submit. We will send you a mail on your registered email ID with instructions on creating a new password.
Since your registered email ID is your unique user ID, we use this to keep track of all your transaction related information. This cannot be changed without creating a new account. You can continue to use this email ID as your username and update the contact email address in your My Account page. Once this is done, you will receive all communications at this new email address. However your user ID for logging into your account will remain the same.
We accept returns if the medicine provided to you does not match your order, or if the medicine is past its expiry date. Please check your orders at the time of delivery and report any return request.
You can cancel your order till we ship it. Orders once shipped cannot be cancelled.
At Edrugdeal.com, your privacy and security are extremely important to us. We are committed to protecting the confidentiality of your personal information (your name, address, email address or your License information) and we never share them with any other person or company.
Our website is open 24 hours a day, 7 days a week. Call Centre support is available from Monday to Saturday, 09:00 am to 09:00 pm IST.
Provides you with the interface to all the leading pharmacy manufacturing companies. Edrugdeal.com is a leading company based in India and the only company which online. IT provides Business to Business solution where the Chemists to place orders online.